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WaterCop FAQs
- Does WaterCop help me qualify for a discount on my homeowner's insurance premiums?
- Can the WaterCop work with my security or home automation system?
- How much water must be present for a flood sensor to sense a leak?
- Do I need a plumber to install the WaterCop system?
- Where should I install the WaterCop control valve?
- Can the WaterCop system be installed outdoors?
- How many WaterCop sensors can I use?
- How long will the batteries in my sensors last?
- What is the maximum range between the sensors and the WaterCop control valve?
- Does the WaterCop protect against frozen or burst pipes?
- How can I turn off my water supply manually using the WaterCop?
- What happens to the WaterCop during a power outage?
- What is the advantage of the
WaterCop® system compared to a “whole-house” water shut off, based on minutes
of water flow?
- Which insurance companies are giving discounts? How much?
Does WaterCop help me qualify for a discount on my homeowner's insurance premiums?
Protecting your home from possible flooding increases your
insurability. Contact your insurance agent directly to see if discounts
are offered for automatic water shut-off systems or security system
enhancements such as the WaterCop system.
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Can the WaterCop work with my security or home automation system?
WaterCop systems are equipped with auxiliary low voltage contacts
and can easily be wired into many existing home security networks with
simple low voltage wiring (wiring not included). Please consult your
security system installation professional for assistance.
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How much water must be present for a flood sensor to sense a leak?
It literally only takes a few ounces of water to activate the
system, assuming that the sensors are correctly placed in an
advantageous location to detect leaks and puddling at the earliest
possible moment.
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Do I need a plumber to install the WaterCop system?
DynaQuip Controls recommends that the WaterCop control valve be
professionally installed by a locally licensed plumbing contractor.
Please ensure that WaterCop valve is installed in the water supply line
in accordance with all local plumbing codes.
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Where should I install the WaterCop control valve?
The WaterCop control valve should be installed on the main incoming
water line, upstream from where the system begins to branch off to
other appliances. It is also important to mount the valve so that the
homeowner has easy access to the face of the WaterCop in order to reset
the system in the event that it has been tripped.
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Can the WaterCop system be installed outdoors?
The WaterCop control valve and sensors are designed to be installed
indoors, in crawl spaces, basements, garages, attics, or other
locations away from the elements.
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How many WaterCop sensors can I use?
Each WaterCop system can support an unlimited number of flood and
temperature sensors. Place sensors near or under washing machines,
water heaters, icemakers, dishwashers, humidifiers, sinks, toilets, and
other areas that are most likely to be the source of water leaks.
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How long will the batteries in my sensors last?
A pair of standard AA alkaline batteries should operate a single
sensor for about one year, assuming that the system was never tripped
by a leak. A sensor will sound a low battery warning for approximately
five to seven days prior to the batteries going completely dead. A/C
adapters are available.
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What is the maximum range between the sensors and the WaterCop control valve?
The WaterCop system has to a maximum transmission range of 200 feet.
The effective working range may vary from home to home. WaterCop sensor
repeaters (WHX1) are available to help increase range if necessary.
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Does the WaterCop protect against frozen or burst pipes?
Although the WaterCop system cannot prevent your pipes from
freezing, optional temperature sensors can shut off your water in the
event that the ambient indoor temperature near pipes equipped with the
temperature sensors drops below a preset temperature (approx. 38°F +/-
2°F).
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How can I turn off my water supply manually using the WaterCop?
You can shut-off the water manually be either closing the
traditional main water valve or using the switch on the face of the
WaterCop motor. If a Water Control Wall Switch (RS100) has been
installed, it can also be used to shut off the water supply with a push
of a conveniently located button.
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What happens to the WaterCop during a power outage?
The WaterCop control valve will remain in the position that it was
in when the power failed. When power is restored, the system will
remain in the position it was in prior to power failure and reactivate
to standby ready mode. You can manually override the valve during any
power failures.
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What is the advantage of the
WaterCop® system compared to a “whole-house” water shut off, based on
minutes of water flow?
Our
WaterCop system differs from a “flow-type system” because it detects
water as soon as it starts to leak and reaches a sensor. Any
water detected will cause the sensors to close the main water supply
and stop the flooding. This means that you will have a very quick
response to leaks.
Flow
valves will ask you to determine and program how much flow is
acceptable over a given amount of time before it will shut off the
water supply. The main problem with this type of system is that
the valve cannot tell if the flow is a result of a nice hot shower or
water running out of the bottom of your ice maker. If you allow a
reasonable 20 minutes of flow, you could be letting hundreds or
thousands of gallons of water flood your home before it is
stopped.
Insurance
companies and plumbers alike recommend that you turn off your water
before leaving your home for long periods of time. With the
WaterCop system you can do this easily!! No programming!
Simply push the red 'close' button on the valve. This means that
no flow is acceptable and you have fully protected your home.
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Which insurance companies are giving discounts? How much?
We
are currently working with several insurance companies to educate
policyholders about the benefits of automatic shut-off systems.
Companies that publicly recommend our system include State Farm, Chubb,
Fireman's Fund and AIG. Please ask your agent if additional
discounts are available for installing the WaterCop system.
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